FREQUENTLY ASKED QUESTIONS
Starting therapy can come with a lot of questions. Here are a few things that may help you know what to expect.
-
Not at all. Many people begin therapy knowing that something doesn’t feel right, but aren’t quite sure where to start. Your initial session gives us time to talk about what has been happening, what you’d like to feel different, and what kind of support may be most helpful.on text goes here
-
The first session is an opportunity for us to get to know one another. We’ll talk about what brings you to therapy, relevant history, what you’re hoping to gain from treatment, and any questions or concerns you have. We’ll also begin discussing what therapy might look like moving forward.
-
Yes. Ember & Rise Therapy accepts Blue Cross Blue Shield, UnitedHealthcare, Aetna, and Cigna. Insurance participation and benefits vary by clinician and individual plan, so we recommend confirming your behavioral health benefits before beginning services.
-
Sessions are available both in person and virtually. Initial sessions are preferably held in person when possible. Telehealth availability may depend on your location and insurance coverage.
-
Standard therapy sessions are typically approximately 50–55 minutes. Certain services or treatment approaches may occasionally require different session lengths, which would be discussed with you in advance.
-
Appointments are reserved specifically for you. All cancellations require a 24 hour notice. There is a $100 cancellation fee for all same-day cancellations. Your full cancellation policy will also be reviewed as part of the intake process.
-
Start by completing the Get Started form on our website. Once we receive your information, we’ll reach out to discuss your needs, answer any questions, and determine next steps for scheduling.
-
Yes. EMDR is one of the approaches available at Ember & Rise for clients who may be struggling with trauma, distressing experiences, triggers, negative beliefs, or patterns that continue to feel stuck.
-
You don’t have to determine that before coming in. We can talk about what you’re experiencing, your goals, and whether EMDR—or another therapeutic approach—may be appropriate for you.
-
This depends on your needs, goals, and treatment plan. Many clients begin with weekly sessions, although frequency can change over time as therapy progresses.
-
Ember & Rise provides therapy for children and teens ages 9 and older. Treatment is tailored to each client’s developmental needs, and parent or caregiver involvement is discussed when appropriate.
NEED IMMEDIATE SUPPORT?
Ember & Rise is an outpatient therapy practice and does not provide emergency or crisis services. If you are experiencing an immediate or life-threatening emergency, call 911 or go to your nearest emergency department. In the U.S., you can also call or text 988 to reach the Suicide & Crisis Lifeline.